What Others Say About Us
After doing some preliminary work getting quotes and pre-approvals with mortgage reps from three different lenders, I gave Pinky a call at the recommendation of someone I knew. I cannot begin to express how happy I am that I did so. Pinky set herself in a league of her own right from the start. As I mentioned, I had been doing some preliminary consultation with a few different lenders, and I am also not a first time buyer, I have been through this process before, I knew what to expect. Quite frankly, my expectations were not extremely high based on past experience, I was just looking for the best deal from a lender who would be responsive and get it done. Not only did Pinky and all the staff I encountered at NJ Mortgage far (I mean, far!) exceed the service, expertise and responsiveness I had experienced dealing with other mortgage professionals, I would have to go so far as to say she provided, hands down, the best customer service experience I have had in recent memory. Pinky was timely, thorough and accurate in responding to every question I had. I was not working with a realtor for this particular transaction and Pinky ensured that communication across all parties was seamless, effective and timely. She helped me think through various scenarios and options and gave me full confidence in her recommendations. Everyone involved in the transaction had a universally positive response and experience in working with her. In addition to being professional, knowledgeable and responsive, she is also a lovely person to deal with on a personal level. I felt as though I was in the hands of a trusted friend or family member, and felt the commitment to service and quality from start to finish. I would rate her with an entire galaxy of stars if I could, 5 is not sufficient!
- Erin Guzman
We can't say enough kind things about her! She went above and beyond for us. We were buying our first home, which is scary enough, but she was with us every step of the way. We were having trouble getting the closing date set because the lawyer and bank were going back and forth. After a few days of struggling with this issue, we called Pinky.
Within 1/2 an hour of speaking with her, the lawyer called us, apologizing for the delay, and immediately set the date. Pinky also followed up with us shortly after we closed, just to make sure everything was ok. We were so thankful for the assistance she provided.
- Caryn Webb-Rains
Pinky Shah has been a phenomenal loan officer for us. Not only was she promt and professional but she went above and beyond to ensure we have a excellent customer experience. She was present at our closing like a family member!! We are glad we had her and would recommend her to all our family and friends!!
- Sana Sayed
Pinky was extremely efficient and helpful during our refinance. She facilitated the refinance process and made it quick and as easy as possible. She kept in touch with us as well as 3rd parties to get the paperwork processed and took the time to discuss our various options.
I would highly recommend Pinky and will definitely be back in touch for any of our future mortgage needs.
- SandI Marion
Pinky was great to work with through our initial closing of our house as well as 2 additional refinances of mortgages. Pinky is consistently aware of current market conditions and mortgage options and opportunities to meet any individuals finance needs whether they be conservative and risk averse minded or a little more bold.
She is very knowledgeable and was always available to answer all of our questions. Pinky even took the time to run several different numbers for us with each closing we used her for. We have dealt with multiple mortgage brokers in NJ and Pinky Shah is by far the best experience we had.
She cares about her clients and delivers results, especially in this volatile economy.
We highly recommend Pinky Shah and would use her in the future as well.
- Shefali Patel
Pinky is a very pleasant person to work with..Very detail oriented, patiently listens to your needs and delivers the right approach to it...
Give her a call...You won't be disappointed..
- Pinky Panchigar
I highly recommend Pinky Shah for your mortgage needs whether you are a first time home buyer, purchasing a new home or refinancing an existing home. Pinky was able to secure the best interest rate being offered on the market at the time and half the closing costs I had with my first home purchase.
Pinky was able to accommodate a very aggressive 30 days closing that came with its fair share of problems in which herself and her staff were able to resolve quickly and make certain my closing was ready before our rate lock expired. I will definitely be using Pinky again in the future and will recommend her to anyone with any future mortgage needs.
- Dustin Ascolese
Pinky is an excellent example of a business collaborator - she understands her industry very well, understands the real estate industry almost as well, and genuinely strives to use that understanding to bring successful solutions to our mutual customers. The result: happy customers!
- John Chludzinski
We worked with Pinky and the NJ Mortgage team on a re-fi a couple of months ago. They helped us get a great rate and were extremely responsive through the whole process. Perhaps most importantly they communicated with us in detail through the whole process so that we always knew the steps needed to get to the finish line.
I would wholeheartedly recommend NJ Mortgage to anyone that's interested in mortgage / refinance !!
- Ranjeet Vidwans
I have used Pinky Shah on two occasions. First to obtain the best mortgage rate when I first purchased my house and then again when I refinanced. She proactively contacted me to help me save a minimum of a thousand dollars a year for my refinance. I would use her again for future mortgage needs.
- Vaishali Kirkland
I highly recommend Pinky Shah. Pinky provided the best combination of interest rate and fees among lenders I knew of during my first home buying process. Pinky was highly responsive to all of my questions and requests, and always kept me informed of the status of my loan. She is very quick, caring and professional. I would go back to Pinky again if I needed another mortgage, and obviously I will recommend her to friends and family members who are looking for a mortgage.
- Kamrul Ahsan, P.E.
Pinky provided excellent service when i was buying my first house.She helped me understand the different products available and also helped us to get the best rate available.
She was very prompt with her paperwork and it was her efforts which made the closing possible on time when issues cropped up at the last minute. I would recommend Pinky to anyone looking for a trustworthy mortgage professional.
- Shashi Doppala
Pinky provided excellent service when I was re-financing my house. She was professional, yet personable and courteous. She knows her business well and was able to get me the right product from the right company. I would recommend Pinky anytime, actually she was recommended to me by somebody who did business with her.
- George Cherian
We hired Pinky in the end of 2009 to handle our home mortgage refinancing. Not only did she help us with getting the best rate, she also made sure that the lender charged the smallest closing costs.
She was very organized and prompt in guiding us through the entire process. The closing paperwork was on-schedule, quick and painless thanks to the attorney she referred us to who came to our place at a time convenient to us. We have dealt with several mortgage brokers in the past, but this was by far the best experience we had. we I would recommend Pinky to anyone looking for a trustworthy mortgage professional who will look out for your interests.
- Chirag Pandit
During the time I worked with Pinky, I was very impressed with her expertise, dedication, work ethic and genuine concern for her clients' best interests. She is someone who has the ability to look at the overall situation and develop the most appropriate sound & pragmatic solution. In addition, Pinky promptly returned my emails and calls and took time to explain my options to me.
I fully trust Pinky and will always consult with her on my mortgage decisions.
I highly recommend Pinky and NJ Mortgage LLC.
- Sameer Kumar, J.D.
Pinky was a pleasure to work with during the refinancing of my house. She was consistently following up with the appropriate parties to ensure timely completion of the actions that were needed in order to move the closing forward. She was always willing to listen and answer questions when needed.
- Dimple Patel
Pinky worked with us to locate the best rate we could find.
She was detail oriented and on top of every part of the process.
The whole refinancing process was seamless and took very little effort on our part.
A few of my friends and family have already used Pinky on there mortgage needs.
- Chad Rubin
I did my first loan and refinance through pinky. She gave me best rate in market. She respond my email very quickly which is great communication tool while at work. I would highly recommend her for Mortgage.
- Alpesh Ansodaria
Pinky was great to work with. She provided us with the best deal at a very low cost. I would definitely use Pinky's services again.
- Deepti Sinha
In the time that I have known Pinky I have learned that she is an outstanding sales person and leader. If you are looking to boost your mortgage experience or boost your mortgage career Pinky would be the one to call. Give her a call; you will be happy you did.
- Fred Wilkinson
Provides the most up to date Industry information so that clients can make an informed decision.
- Anita Buonerba
I have had the pleasure of working with Pinky for the past few months. Some of the many qualities that stood out to me, was her honesty, straight forwardness and desire to be on the cutting edge of offering her clients and collegues strong value propositions.
I look forward to our continued growth as business colleagues and to expanding on our already valuable relationship.
- Steven Green
President at Green Label Title, LLC
I also want to take this opportunity and want to thank everyone in your team who did really good job closing my house in 30 days.
You all did very impressive work and will definitely recommended my friends, family and co-workers who are looking the house!